After a really bad month United Airlines has introduced a new batch of customer service guidelines. Ana Kasparian, Brett Erlich, and also Aida Rodriguez review on The Young Turks. Tell us exactly what you believe in the remark section listed below.
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" United Airlines, recognizing that "several things failed" on the day a passenger was dragged off one of its trips, vowed on Thursday a sweeping series of adjustments for traveler defense, including as much as $10,000 compensation for tourists who voluntarily surrender their seat on an overbooked flight.
The relocation comes as the provider has been harassed by a wave of adverse press considering that a traveler was bloodied and also forcibly eliminated from one its flights April 9. The case on United Express Flight 3411 was captured on cellular phone video as well as rapidly went viral.
The airline introduced 10 new or upgraded client service authorities aimed at preventing episodes such as the one that took place on that trip as well as launched an "action record" on just how the occasions on that particular ill-fated flight unravelled.
" That violation of public trust fund is something we have to remodel," United CEO Oscar Munoz stated in an interview with U.S.A TODAY, calling the solution adjustments component of an initiative "to ensure this never occurs once more." *.
Hosts: Ana Kasparian, Brett Erlich, Aida Rodriguez.
Cast: Ana Kasparian, Brett Erlich, Aida Rodriguez.
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Youthful Turk (n), 1. Young modern or insurgent member of an organization, motion, or political party. 2. A young person that rebels against authority or societal assumptions.( American Heritage Dictionary).